{"content":"<div data-wrapper=\"true\" style=\"font-weight: 400; font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif\">\n\t<p>Targeting the right customers is key to running successful ad campaigns. Grab’s Marketing Manager Pro offers tools to help\n\t\tyou connect with the right audience, whether they’re existing customers or new prospects. Here’s how you can make the most\n\t\tof these features.</p>\n\t<h3>Smart targeting</h3>\n\t<p>Smart Targeting simplifies audience selection by using Grab’s data to identify the best audience for your brand. This option\n\t\treduces the time and complexity of choosing the right customers for your campaigns.</p>\n\t<h3>Your audiences</h3>\n\t<p>Under Your audiences, you can target:</p>\n\t<ul>\n\t\t<li>Active customers: Customers who’ve placed at least one order with you in the past 90 days.</li>\n\t\t<li>Lookalike customers: Grab users who share traits or interests similar to your active customers but haven’t ordered\n\t\t\tfrom you yet.</li>\n\t\t<li>Inactive customers: Customers whose last order was more than 90 days but within 180 days ago.</li>\n\t</ul>\n\t<h3>Advanced targeting</h3>\n\t<details>\n\t\t<summary>Refine your audience</summary>\n\t\t<p>Under Grab audiences, you can refine your targeting using:</p>\n\t\t<ul>\n\t\t\t<li>Interests and behaviours: Filter by demographics, food preferences, visits to places of interest, financial services\n\t\t\t\tusage, and more.</li>\n\t\t\t<li>Custom audiences: Use Customer Match, Saved, Acquisition, Retargeting, and Lookalike audiences to refine your existing\n\t\t\t\taudience.</li>\n\t\t</ul>\n\t\t<p>Important: By default, Grab targets all audiences. Narrowing your targeting focuses your ads on specific groups.</p>\n\t\t<p>Note: Audience targeting is not recommended for search ads. You can skip this step.</p>\n\t</details>\n\t<h3>Activating your audiences</h3>\n\t<details>\n\t\t<summary>Saved audiences</summary>\n\t\t<p>Save your ideal audience persona to reuse in future campaigns. Grab provides performance data for each audience segment,\n\t\t\thelping you identify which works best for your business.</p>\n\t</details>\n\t<details>\n\t\t<summary>Customer match</summary>\n\t\t<p>Retarget existing customers by uploading their information (e.g., email, phone number). Grab matches this data to present\n\t\t\tyour ads to the right people. Learn more about\n\t\t\t<a href=\"https://help.grab.com/merchant/en-my/15504377466521\" target=\"_blank\">Custom Audience</a>.</p>\n\t</details>\n\t<details>\n\t\t<summary>Lookalike audiences</summary>\n\t\t<p>Reach new audiences similar to your existing customers. Grab’s algorithm identifies people with similar demographics and\n\t\t\tbehaviours to expand your reach.</p>\n\t\t<p>Tip: Lookalike audiences typically include 1.5–2 times as many people as your source audience.</p>\n\t</details>\n\t<h3>Outlet &amp; location targeting</h3>\n\t<details>\n\t\t<summary>Target by outlet</summary>\n\t\t<p>Show ads only to people who can order from specific outlets. Ads will direct users to your Grab Store. Outlets are organised\n\t\t\tby cities, and you can search by name.</p>\n\t</details>\n\t<details>\n\t\t<summary>Target by location</summary>\n\t\t<p>Advertise in select cities or countries. Ads will direct users to your chosen landing page (e.g., your website). Provide\n\t\t\tthe link to your ad destination.</p>\n\t</details>\n\t<p>If you\n\t\t<a href=\"https://help.grab.com/merchant/en-my/15634780859033\" target=\"_blank\">have an issue or feedback on Marketing Manager Pro</a>, please let us know.</p>\n</div>\n<style type=\"text/css\">h3 { margin: 1.5em 0 0.8em !important; color: rgba(0, 83, 57, 1) !important; border-bottom: 1px solid rgba(0, 83, 57, 0.2) !important; padding-bottom: 8px !important; width: 100% !important }\nsummary { outline: none !important; cursor: pointer !important; font-weight: 600 !important; color: rgba(51, 51, 51, 1) !important; margin-bottom: 8px !important }\ndetails { padding: 12px !important; border: 1px solid rgba(221, 221, 221, 1) !important; border-radius: 4px !important; margin-bottom: 5px !important }\ndetails:nth-of-type(2n+1) { background-color: rgba(248, 248, 248, 1) !important }\ndetails:nth-of-type(2n) { background-color: rgba(232, 245, 233, 1) !important }\ndetails details, details details:nth-of-type(1n) { background-color: rgba(255, 255, 255, 1) !important; border: 1px solid rgba(204, 204, 204, 1) !important; margin: 5px 0 0 15px !important }\ndetails:last-of-type { margin-bottom: 30px !important }\ntable { width: 100% !important; border-collapse: collapse !important; margin: 10px 0 !important; box-shadow: 0 2px 8px rgba(0, 0, 0, 0.1) !important }\nth, td { border: 1px solid rgba(221, 221, 221, 1) !important; padding: 12px !important; font-size: 0.875rem !important }\nth { background-color: rgba(0, 83, 57, 1) !important; color: rgba(255, 255, 255, 1) !important; font-weight: 700 !important; letter-spacing: 0.02em !important }\ntd { background-color: rgba(255, 255, 255, 1) !important; vertical-align: top; font-weight: 400 !important; color: rgba(85, 85, 85, 1) !important }\ntbody tr:hover td { background-color: rgba(245, 245, 245, 1) !important; color: rgba(0, 0, 0, 1) !important }</style>","hreflang":["en-sg","id-id","vi-vn","en-my","th-th","en-th","en-ph","km-kh","en-kh","my-mm"],"form":{"afterSubmit":"thanks","items":[]}}