{"content":"<div data-wrapper=\"true\" style=\"font-weight: 400; font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif\">Our Merchant Menu Editor (MME) self-serve tool has various functions available today on GrabMerchant app or <a href=\"https://weblogin.grab.com/merchant/login?service_id=MEXUSERS&amp;redirect=https%3A%2F%2Fmerchant.grab.com%2Fportal\"><strong>portal </strong></a>that allows you to update your menu yourself. With just a few clicks, you can easily make necessary changes to your menu!<div style=\"color: rgba(15, 81, 50, 1); line-height: 1.5; display: flex; align-items: center; gap: 12px; background: linear-gradient(180deg, rgba(209, 231, 221, 0.8), rgba(255, 255, 255, 0.5)); border-radius: 20px; padding: 20px; margin-bottom: 20px; margin-top: 20px; border-top: 1px solid rgba(255, 255, 255, 0.8); border-right: 1px solid rgba(255, 255, 255, 0.8); border-bottom: 1px solid rgba(255, 255, 255, 0.8); border-left: 6px solid rgba(25, 135, 84, 1); box-shadow: 0 4px 6px rgba(0, 0, 0, 0.05)\"><span style=\"font-size: 40px\">📝</span> <span><strong>Note:</strong> Please log in using the <strong>Owner</strong> or <strong>Manager</strong> role to submit a request. If you’re unsure of your login credentials, <a href=\"https://help.grab.com/merchant/en-my/360045441392\">click on this link</a>.</span></div>\n<p>We would like to empower you to manage your own menu, as this self-serve approach will give you greater flexibility and customization options for your menu and store labels. The self-serve tools available today give you more control over your store, such as making price adjustments, photo updates, editing item availability, dietary preferences, and store labels.</p>\n<p>The links below will walk you through the process and ensure that you can easily make the necessary changes to your store:</p>\n<ul><li><a href=\"https://help.grab.com/merchant/en-my/360031622411\">How to create and manage your Items and Categories</a></li><li><a href=\"https://help.grab.com/merchant/en-my/4408375426713\">How to create and manage option groups</a></li><li><a href=\"https://help.grab.com/merchant/en-my/24772842778393\">Using Bulk Update on GrabFood menu</a></li><li><a href=\"https://help.grab.com/merchant/en-my/4403398629529\">How to edit menu via GrabMerchant Portal</a></li><li><a href=\"https://help.grab.com/merchant/en-my/40000731\">How to update Halal status and store labels</a></li></ul>\n<div style=\"color: rgba(15, 81, 50, 1); line-height: 1.5; display: flex; align-items: flex-start; gap: 15px; background: linear-gradient(180deg, rgba(209, 231, 221, 0.8), rgba(255, 255, 255, 0.5)); border-radius: 20px; padding: 20px; margin-bottom: 40px; margin-top: 40px; border-top: 1px solid rgba(255, 255, 255, 0.8); border-right: 1px solid rgba(255, 255, 255, 0.8); border-bottom: 1px solid rgba(255, 255, 255, 0.8); border-left: 6px solid rgba(25, 135, 84, 1); box-shadow: 0 4px 6px rgba(0, 0, 0, 0.05)\"><div style=\"flex-shrink: 0; font-size: 35px; line-height: 1\">💡</div>\n<div style=\"flex-grow: 1\"><strong style=\"display: block; color: rgba(25, 135, 84, 1); font-size: 1.1em; margin-bottom: 8px\">Tips</strong>\n<p style=\"margin: 0 0 10px\"><span>Watch these <a href=\"https://www.youtube.com/playlist?list=PLnlsoKq9KL0GVR2NO7j-jrqWyaiG9q_0o\">videos</a> detailed guidance on menu management</span>.</p></div></div>\n<details><summary>Duplicate menu to multiple outlets</summary>\n<p>Menu duplication is the process of copying the source menu (original menu) of a store to other destination stores.</p>\n<div style=\"color: rgba(51, 51, 51, 1); line-height: 1.5; display: flex; align-items: flex-start; gap: 15px; background: linear-gradient(180deg, rgba(252, 248, 227, 0.9), rgba(255, 255, 255, 0.5)); border-radius: 20px; padding: 20px; margin-bottom: 20px; margin-top: 20px; border-top: 1px solid rgba(255, 255, 255, 0.8); border-right: 1px solid rgba(255, 255, 255, 0.8); border-bottom: 1px solid rgba(255, 255, 255, 0.8); border-left: 6px solid rgba(169, 68, 66, 1); box-shadow: 0 4px 6px rgba(0, 0, 0, 0.05)\"><div style=\"flex-shrink: 0; font-size: 35px; line-height: 1\">⚠️</div>\n<div style=\"flex-grow: 1\"><strong style=\"display: block; color: rgba(169, 68, 66, 1); font-size: 1.1em; margin-bottom: 8px\">Important:</strong>\n<p style=\"margin: 0 0 10px\">Once completed, this process cannot be undone. The destination stores will have an identical menu to the source store, which includes the list of items, photos, descriptions, and more.</p></div></div>\n<p>Follow these steps to submit a request:</p>\n<ol><li>Update the source store's menu (the original menu that will be copied to other stores) using the Merchant Menu Editor feature on the GrabMerchant app or portal.</li><li>Complete the help centre form, including the reference menu and the list of outlets where the menu will be duplicated.&nbsp;</li></ol>\n<p>If you wish to duplicate your menu on your own, please indicate this in the 'leave us a note' field and we will review your eligibility for the Merchant Menu Editor Version 2 feature.</p></details>\n<p>Click here to find out more about <a href=\"https://help.grab.com/merchant/en-my/4407218538649\">Scan to Order</a> and <a href=\"https://help.grab.com/merchant/en-my/14942788451609\">Dine-In</a>.</p>\n<p>If you want to sell alcohol on Grab, upload your alcohol license certificate for us to review.</p>\n<p>To ensure all content updates are vetted accurately, please allow us <strong>2-3 working days </strong>before the changes are reflected in the Grab app. All menu update requests are subjected to Grab's internal review and approval.</p>\n<p>Please let us know if there is anything else we can assist you with by submitting a request below.</p></div><style type=\"text/css\">h3 { margin: 1.5em 0 0.8em !important; color: rgba(0, 83, 57, 1) !important; border-bottom: 1px solid rgba(0, 83, 57, 0.2) !important; padding-bottom: 8px !important; width: 100% !important }\nsummary { outline: none !important; cursor: pointer !important; font-weight: 600 !important; color: rgba(51, 51, 51, 1) !important; margin-bottom: 8px !important }\ndetails { padding: 12px !important; border: 1px solid rgba(221, 221, 221, 1) !important; border-radius: 4px !important; margin-bottom: 5px !important }\ndetails:nth-of-type(2n+1) { background-color: rgba(248, 248, 248, 1) 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Template","fileTypes":"image/*, .pdf, .csv, text/csv, application/vnd.openxmlformats-officedocument.spreadsheetml.sheet, application/vnd.ms-excel","multiple":true,"validations":{"required":true},"subText":{"left":"Kindly ensure to attach a complete Menu Template for a smooth and quick resolution."}},{"name":"item-photo","type":"upload","placeholder":"Upload Item photos (if applicable)","fileTypes":"image/*","multiple":true,"validations":{"required":false}},{"type":"preset","presetName":"data_privacy_general_consent"},{"type":"submit","label":"Submit"},{"name":"mc_chat_with_support","type":"mc_chat_with_support","label":"Chat with us","hideCondition":"('{{item}}' !== '1-12 items' && '{{item}}' !== '13-24 items') || '{{multi_single}}' !== 'Single-Outlet'","isPrimary":true,"config":{"priority":"PRIORITY_HIGH","disposition":"","issueType":"BPO-MY-EN-Food-MEX-AGS-FoodExperience","tags":["my","my_chat","my_bpo_ags_food_experience","gf_update_item_price","grabfood","merchant","max","hc_id_360027910431"]}}]}}