{"content":"
Whether you’re expanding your current business or launching a new brand, this article helps our existing merchants to register additional outlets on Grab.
📝Note: Please log in using the Owner or Manager role to submit a request. If you’re unsure of your login credentials, click on this link.
\n

This applies to any new outlet operating:

\n\n
⚠️
\n
Important Note:\n

If you are completely new to Grab and have never onboarded a business or outlet before, please register through the Grab merchant registration page instead.

\n

Required documents for registration

\n

To help us process your registration smoothly, please have the following documents ready before filling up the form below:

\n
  1. Header section of your latest bank statement, clearly showing:
    • Bank Logo & Bank Name
    • Bank Account Number
    • Bank Account Holder’s Name
    • Statement Date
  2. 1 Storefront photo
  3. 2 Store ambience photos
  4. At least 5 food photos
  5. Menu for listing on Grab
  6. Brand logo
\n
📝
\n
Tips\n

To speed up your onboarding process, we recommend saving all your required files into a Google Drive folder beforehand. When our team reaches out to onboard your new outlet, you can simply share the folder link to proceed

\n

Need Assistance?

\n

If you’re stuck or need help during the registration process, we’re here for you:

\n\n

Thank you for choosing Grab to grow your business. We can’t wait to see your new outlet thrive!

\n

 

","hreflang":["id-id","vi-vn","en-my","ms-my","km-kh","en-kh"],"relatedArticles":[],"form":{"enableAuth":true,"disableForm":"'{{grabUser.mexProfile.role}}'.toLowerCase().includes('cashier')","afterSubmit":"has-survey","template":[{"condition":"'{{request_type}}'.toLowerCase().includes('new')","content":"Service: {{service}}
Location: {{city|cityName()}}
Type of request: {{request_type}}
Business name: {{new_business_name}}
Business location: {{new_business_location}}
Outlet name: {{new_outlet_name}}
Outlet address: {{new_outlet_address}}
Outlet PIC name: {{new_outlet_pic_name}}
Outlet PIC contact number: {{new_outlet_pic_phone}}
{{agree}}"},{"content":"Service: {{service}}
Location: {{city|cityName()}}
Type of request: {{request_type}}
Number of new outlets: {{add_no_of_outlets}}
New outlet name(s): {{add_outlet_name}}
New outlet address(es):
{{add_outlet_address}}
New outlet operation days and hours:
{{add_outlet_operating_hour}}
New outlet contact number(s): {{add_outlet_contact}}
{{agree}}"}],"items":[{"type":"preset","presetName":"user-profile-with-food-mart-service-location"},{"name":"request_type","type":"select","placeholder":"Type of request","validations":{"required":true},"options":["Register new outlet","Register additional outlet"]},{"name":"new_business_name","type":"input","placeholder":"Business name","validations":{"required":true},"hideCondition":"'{{request_type}}' === '' || !('{{request_type}}'.toLowerCase().includes('new'))"},{"name":"new_business_location","type":"textarea","placeholder":"Business location","validations":{"required":true,"maxLength":1500},"subText":{"right":"{{$value.length}} of 1500 characters"},"hideCondition":"'{{request_type}}' === '' || !('{{request_type}}'.toLowerCase().includes('new'))"},{"name":"new_outlet_name","type":"input","placeholder":"Outlet name","validations":{"required":true},"hideCondition":"'{{request_type}}' === '' || !('{{request_type}}'.toLowerCase().includes('new'))"},{"name":"new_outlet_address","type":"textarea","placeholder":"Outlet address","validations":{"required":true,"maxLength":1500},"subText":{"right":"{{$value.length}} of 1500 characters"},"hideCondition":"'{{request_type}}' === '' || !('{{request_type}}'.toLowerCase().includes('new'))"},{"name":"new_outlet_pic_name","type":"input","placeholder":"Outlet PIC name","validations":{"required":true},"hideCondition":"'{{request_type}}' === '' || !('{{request_type}}'.toLowerCase().includes('new'))"},{"name":"new_outlet_pic_phone","type":"input-number","placeholder":"Outlet PIC contact number","validations":{"required":true},"hideCondition":"'{{request_type}}' === '' || !('{{request_type}}'.toLowerCase().includes('new'))"},{"name":"add_no_of_outlets","type":"select","placeholder":"Number of new outlets","validations":{"required":true},"options":["1","2","3","4","5","6","7","8","9","10"],"hideCondition":"'{{request_type}}' === '' || !('{{request_type}}'.toLowerCase().includes('additional'))"},{"name":"add_outlet_name","type":"textarea","placeholder":"New outlet name(s)","validations":{"required":true,"maxLength":1500},"subText":{"right":"{{$value.length}} of 1500 characters"},"hideCondition":"'{{request_type}}' === '' || !('{{request_type}}'.toLowerCase().includes('additional'))"},{"name":"add_outlet_address","type":"textarea","placeholder":"New outlet address(es)","validations":{"required":true,"maxLength":1500},"subText":{"right":"{{$value.length}} of 1500 characters"},"hideCondition":"'{{request_type}}' === '' || !('{{request_type}}'.toLowerCase().includes('additional'))"},{"name":"add_outlet_operating_hour","type":"textarea","placeholder":"New outlet operation days and hours","validations":{"required":true,"maxLength":1500},"subText":{"right":"{{$value.length}} of 1500 characters"},"hideCondition":"'{{request_type}}' === '' || !('{{request_type}}'.toLowerCase().includes('additional'))"},{"name":"add_outlet_contact","type":"textarea","placeholder":"New outlet contact number(s)","validations":{"required":true,"maxLength":1500},"subText":{"right":"{{$value.length}} of 1500 characters"},"hideCondition":"'{{request_type}}' === '' || !('{{request_type}}'.toLowerCase().includes('additional'))"},{"name":"ssm_upload","type":"upload","placeholder":"Upload SSM","fileTypes":"image/*, .pdf","multiple":true,"validations":{"required":true},"hideCondition":"'{{request_type}}' === ''"},{"name":"new_storefront_upload","type":"upload","placeholder":"Upload storefront photo","fileTypes":"image/*, .pdf","multiple":true,"validations":{"required":true},"hideCondition":"'{{request_type}}' === '' || !('{{request_type}}'.toLowerCase().includes('new'))"},{"name":"agree","type":"checkbox","validations":{"required":true},"options":["After the submission is completed, we will get back to you within 3-5 working days (excluding Saturday, Sunday and public holidays). Submission after 3:00 p.m. (Mon-Fri) will be counted as the next working day."]},{"type":"preset","presetName":"data_privacy_general_consent"},{"name":"submit","type":"submit","label":"Submit"},{"name":"mc_chat_with_support","type":"mc_chat_with_support","label":"Chat with us","isPrimary":true,"config":{"priority":"PRIORITY_HIGH","disposition":"","issueType":"BPO-MY-EN-Food-MEX-AGS-FoodExperience","tags":["my","my_chat","my_bpo_ags_food_experience","grabfood","merchant","max","hc_id_360027910491"]}}]}}