{"content":"<div data-wrapper=\"true\" style=\"font-size: 12px; font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif\"><p>Understanding your earnings is key to managing your business effectively. Grab provides clear formulas based on your business line to help you calculate your net earnings. Let’s break it down:</p>\n<details><summary><b>GrabFood, GrabMart or GrabKitchen transaction</b></summary>\n<p><b>Net Earnings</b> = Net Sales - Channel Fee (aka Commission) + Withholding Tax</p></details><details><summary><b>GrabPay transaction</b></summary><p><b>Net Sales</b> = Payment Value - MDR Fee</p></details>\n<p>If you’re unsure about any financial terms, you can refer to <a href=\"https://help.grab.com/merchant/en-ph/4406026028057\" target=\"_self\"><b>I want to understand Grab’s financial reporting terms</b></a>.</p>\n<p>To view your earnings, log in to the <a href=\"https://merchant.grab.com/\" target=\"_self\"><b>GrabMerchant Portal</b></a> or check the GrabMerchant financial report. For detailed guidance, read <a href=\"https://help.grab.com/merchant/en-ph/4407754222617\" target=\"_self\"><b>Where can I find my net total or earnings</b></a>.</p>\n<h3>Frequently Asked Questions</h3>\n<details><summary><b>Where can I find my transaction details?</b></summary>\n<p>You can view your transaction details in the <a href=\"https://merchant.grab.com/\" target=\"_self\"><b>GrabMerchant Portal</b></a>. For step-by-step instructions, check <a href=\"https://help.grab.com/merchant/en-ph/900004593263\" target=\"_self\"><b>How do I view my transaction details</b></a>.</p></details>\n<details><summary><b>What if I have reconciliation issues?</b></summary>\n<p>If you’re facing reconciliation issues, visit <a href=\"https://help.grab.com/merchant/en-ph/4407754317721\" target=\"_self\"><b>I have GrabPay reconciliation issues</b></a> for troubleshooting tips.</p></details>\n<details><summary><b>Why does my account show I owe Grab?</b></summary>\n<p>This could be due to adjustments or refunds. Learn more by reading <a href=\"https://help.grab.com/merchant/en-ph/4407761333145\" target=\"_self\"><b>Why does my account show that I owe an amount to Grab</b></a>.</p></details></div><style type=\"text/css\">h3 { margin-top: 1.5em !important; margin-bottom: 0.5em !important; padding-bottom: 5px !important }\ndetails { padding: 10px !important; border: 1px solid rgba(221, 221, 221, 1) !important; border-radius: 4px !important; margin: 3px 0 !important }\ndetails:first-of-type { margin-top: 16px !important }\ndetails:last-of-type { margin-bottom: 16px !important }\ndetails:nth-of-type(2n+1) { background: rgba(248, 248, 248, 1) !important }\ndetails:nth-of-type(2n) { background: rgba(232, 245, 233, 1) !important }\nsummary { cursor: pointer !important; margin-bottom: 8px !important; color: rgba(51, 51, 51, 1) !important; font-weight: bold !important }</style>","hreflang":["en-ph","km-kh","en-kh"],"form":{"afterSubmit":"thanks","items":[]}}