{"content":"<div class=\"container\">\n  <details>\n    <summary><strong>Can we edit the delivery time to customers?</strong></summary>\n    <p>Currently, merchants can’t edit the delivery time. We recommend preparing orders within 15 minutes to ensure prompt delivery to your customers. This helps keep the experience smooth for everyone!</p>\n  </details>\n  \n  <details>\n    <summary><strong>What if a driver doesn’t pick up an order?</strong></summary>\n    <p>If a driver doesn’t pick up an order, don’t worry! You can reach out to us via the Help Centre in your Grab Merchant app, and we’ll assist you in resolving the issue.</p>\n    <p>For more information, you can check out <a href=\"https://help.grab.com/merchant/en-sg/5012563238297-Orders-and-Transactions\" target=\"_self\">Orders and Transactions</a> for additional articles on managing orders and transactions.</p>\n  </details>\n</div>\n<style type=\"text/css\">body { font-family: \"Segoe UI\", \"Helvetica Neue\", sans-serif; font-size: 12px; margin: 0; padding: 0; line-height: 1.6 }\n.container { max-width: 800px; margin: 20px auto; padding: 20px; background-color: rgba(249, 249, 249, 1); border: 1px solid rgba(221, 221, 221, 1); border-radius: 8px }\ndetails { margin-bottom: 15px; border-radius: 8px; padding: 10px; background-color: rgba(255, 255, 255, 1); border: 1px solid rgba(221, 221, 221, 1) }\nsummary { font-weight: bold; cursor: pointer; padding: 10px; background-color: rgba(0, 167, 85, 0.1); border-radius: 4px; transition: background-color 0.3s ease, color 0.3s ease }\nsummary:hover { background-color: rgba(0, 167, 85, 0.3); color: rgba(0, 167, 85, 1) }\ndetails[open] summary { background-color: rgba(0, 167, 85, 0.4); color: rgba(255, 255, 255, 1) }\ndetails p { margin: 0; padding: 10px 0; color: rgba(0, 0, 0, 0.8) }\na { color: rgba(0, 167, 85, 1); text-decoration: none }\na:hover { text-decoration: underline }\n@media (max-width: 768px) { .container { padding: 15px } body { font-size: 11px } }\n@media (max-width: 480px) { body { font-size: 10px } }</style>","hreflang":["en-sg"],"form":{"afterSubmit":"thanks","items":[]}}