{"content":"<div data-wrapper=\"true\" style=\"font-size: 12px; font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif\"><p><span style=\"font-weight: 400\">Learn how to effectively navigate your way within GrabFood Merchant app, and how to log out safely.</span></p>\n<p><strong>1. On using the app&nbsp;</strong></p>\n<p><span style=\"font-weight: 400\">Did you know that you can access the following functions in the app?</span></p>\n<ul><li><strong>Orders</strong><span>: View your order details and track your assigned delivery partner’s progress.</span></li><li style=\"font-weight: 400\"><strong>History:</strong><span style=\"font-weight: 400\"> View your daily order history for the past 30 days.</span></li><li style=\"font-weight: 400\"><strong>Scheduled:</strong><span style=\"font-weight: 400\"> View advanced orders so you will not have to prepare at the last minute ( 60 mins minimum, 2 days maximum).&nbsp;</span></li><li style=\"font-weight: 400\"><strong>Menu:</strong><span style=\"font-weight: 400\"> Review your menu and manage inventory by making items unavailable when you run out of stock.&nbsp;</span></li><li style=\"font-weight: 400\"><strong>Inbox:</strong><span style=\"font-weight: 400\"> Check for any Grab updates here&nbsp;</span></li><li style=\"font-weight: 400\"><span style=\"font-weight: 400\"><strong>More:</strong> Access the Grab Merchant HelpCentre and manage your outlet’s availability and hours here.</span></li></ul>\n<p>Discover how to use the app and seek help easily via these 2 ways:</p>\n<table style=\"border-collapse: collapse; width: 100%\"><tbody><tr><td style=\"width: 100%\"><details open=\"\"><summary><strong>Guiding materials</strong></summary>\n<ol><li><a href=\"https://hodor-assets.grab.com/attachments/merchant/en-sg/articles/5941/rc-upload-1611881994437-9-Merchant%20Deployment%20Training%20Guide.pdf?grab_external=true\" style=\"background-color: rgba(255, 255, 255, 1)\"><span>Merchant Deployment Training Guide</span></a></li><li><a href=\"https://hodor-assets.grab.com/attachments/merchant/en-sg/articles/5941/rc-upload-1611881994437-7-Merchant%20Deployment%20Training%20Guide%20-%20Delivery%20by%20Merchant.pdf?grab_external=true\"><span style=\"font-weight: 400\">Merchant Deployment Training Guide - Delivery by Merchant</span></a></li></ol>\n<p><span style=\"font-weight: 400\">Do note that the first 10 pages for both Guides are identical.</span></p>\n<p><strong>Tip! </strong><span style=\"font-weight: 400\">You can print out these Guides to keep as a quick reference at all times.</span></p></details></td></tr><tr><td style=\"width: 100%\"><details open=\"\"><summary><strong>Merchant Training video&nbsp;</strong></summary><p><span style=\"font-weight: 400\">Master the app quickly with the help of this video, available in English and Mandarin Chinese languages.</span></p>\n<p><strong>Tip! </strong><span style=\"font-weight: 400\">Have your app open ready when watching the video, so that you can pause the video to practice the steps shown at any point.&nbsp;</span></p>\n<p><strong>提示：</strong><span style=\"font-weight: 400\">在观看视频时准备好您的应用程序，以便您可随时暂停视频以练习操作视频中显示的步骤。</span></p>\n<p><video controls=\"controls\" width=\"100%\"><source src=\"https://hodor-assets.grab.com/attachments/merchant/en-sg/articles/5941/rc-upload-1592457971059-34-GF%20MEX%20App%20Training%20(ENG).mp4\" type=\"video/mp4\"></video></p>\n<p>&nbsp;</p>\n<p><span style=\"font-weight: 400\">观看以下视频，了解如何使用您的GrabFood 商家应用程序。</span></p>\n<p><video controls=\"controls\" width=\"100%\"><source src=\"https://hodor-assets.grab.com/attachments/merchant/en-sg/articles/5941/rc-upload-1592457971059-18-MEX%20App%20Training%20(CHI).mp4\" type=\"video/mp4\"></video></p>\n<p>&nbsp;</p></details></td></tr></tbody></table>\n<p>&nbsp;</p>\n<p><strong>2. On logging out of the app. </strong><strong>关于登出应用程序的提示.</strong></p>\n<p><strong>Important: </strong><span style=\"font-weight: 400\">Please note that after you’ve logged out of the app, your restaurant will still appear as available to customers, but they will not be able to order.&nbsp;</span></p>\n<p><strong>请注意：</strong><span style=\"font-weight: 400\">在您登出应用程序后，客户仍可看到您的商家页面，但他们将无法下单。</span><br><br><span style=\"font-weight: 400\">Please remember to log back into your account during your business hours.</span><br><span style=\"font-weight: 400\">请记得在营业时段重新登入您的账户。</span><br><br><span style=\"font-weight: 400\">In the unlikely event that you need to log out of the GrabFood Merchant App:</span><br><span style=\"font-weight: 400\">在极少数情况下，您可能需要登出 GrabFood 商家应用程序：</span></p>\n<table style=\"border-collapse: collapse; width: 100%\"><tbody><tr><td style=\"width: 100%\"><details><summary><span style=\"font-weight: 400\">Tap <strong>More</strong> at the bottom bar and choose <strong>Log Out</strong> / </span><span style=\"font-weight: 400\">请点击底部栏中的 “更多”，然后选择 “登出”。</span></summary>\n<p><span style=\"font-weight: 400\"><img alt=\"logout.png\" src=\"https://helpcenter-cms-assets.grab.com/helpcenter/grab/merchant/sg/en/360030947911/360030947911-logout.png\" width=\"100%\"></span></p></details></td></tr></tbody></table>\n<p>&nbsp;</p>\n<p><span style=\"font-weight: 400\">Related articles / 相关文章：</span></p>\n<ul><li style=\"font-weight: 400\"><a href=\"https://help.grab.com/merchant/en-sg/360030952871\" rel=\"undefined\" target=\"_self\">Getting the most out of GrabFood</a><span style=\"font-weight: 400\">&nbsp;</span></li><li style=\"font-weight: 400\"><a href=\"https://help.grab.com/merchant/en-sg/360030578192-Managing-your-store-operating-hours\" rel=\"undefined\" target=\"_self\">Updating restaurant opening hours</a></li></ul></div>","hreflang":["en-sg","en-ph"],"form":{"afterSubmit":"thanks","items":[]}}