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Want to attract more customers to your store on GrabFood? Here are some simple ways to boost your visibility and grow your business:

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Run a promotion\n

Restaurants that run promotions automatically get a Promo tag and are featured in the Deals Around You section on GrabFood. This is one of the most popular carousels on our homepage, helping you stand out to hungry customers.

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With our self-service promotion feature, you can:

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  • Boost your sales: Increase your order volume by attracting more customers to your restaurant page.
  • Self-serve easily: Create and manage promotions directly on the GrabFood Merchant app.
  • Tailor to your needs: Customise promotions based on your business goals and control your campaign spend according to your budget.
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Ready to start? Learn more about running promotions here.

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Accurate cuisine tags\n

Ensure your cuisine tags are accurate when you first sign up. Cuisine categories are highly effective in converting browsers into customers, as many users search by cuisine type. We recommend adding up to five tags that best reflect your menu.

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If you need to update your cuisine tags, submit a request via the form here.

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Take part in thematic campaigns\n

Amplify your visibility by joining our thematic campaigns, such as Mother’s Day or Daily Deals. These campaigns often receive extra marketing support, including banners, in-app messages, and social media promotions.

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To participate, keep an eye on our emails and follow the instructions to sign up.

By using these strategies, you can make your store more visible and attract more customers. If you need further assistance, feel free to reach out to us!

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