Grab 5-Star Eats is a programme that showcases the best of the best on GrabFood and Dine Out. It features stores that have been consistently rated highly, backed by millions of real reviews from Grab users. Created to celebrate and promote the best merchants on our platform, it's our way of saying thank you for your outstanding dedication to quality. So, keep up the great work and watch your business grow!
\nFor use on your platforms
\nSave the digital asset below that you can use to promote your stellar standing on your platforms.
\n![\"\"](\"https://helpcenter-cms-assets.grab.com/globalimage/20260821045426_017cf75b1c9df111b8dc7ced8db4ab0d.png\")
Frequently asked questions
\nWhat are the benefits of being part of Grab 5-Star Eats?
\nAs part of Grab 5-Star Eat, your store will enjoy a range of exclusive benefits designed to enhance your visibility and reputation on our platform, including but not limited to the following:
\n- Customised In-App Tile: Your store will be featured with a customised in-app tile on GrabFood and/or Dine Out. This unique tile will set your store apart from others on our platform, making it easier for customers to identify and browse your menu.
- Special Collection on GrabFood and/or Dine Out: Your store will also be featured alongside other outstanding stores under a special ‘5-Star Eats’ collection on GrabFood and/or Dine Out. This will enhance visibility, which could lead to increased visits and sales.
- Bonus Marketing & Media: In addition to the above, your store may also be featured in our GrabFood marketing campaigns. This could range from being featured in our email newsletters, in-app marketing, social media and digital ads, or even collaborations with influencers and food publications like HungryGoWhere.
These benefits are designed to highlight your store's status as a top-notch merchant that will provide a significant boost to your store's visibility and customer reach.
Are there any costs associated with Grab 5-Star Eats?
\nBeing a selected Grab 5-Star Eats merchant comes at no additional cost to you. Our aim is to recognise and highlight outstanding merchants on GrabFood and Dine Out, and as such, we do not charge any fees for this programme.
Will merchants under the programme be re-assessed regularly? How can I maintain my status in the Grab 5-Star Eats programme?
\nYes, the list of stores under the programme will be continually updated* to ensure consistent quality among Grab 5-Star Eats merchants. You can maintain your status by meeting the following criteria:
\n| Stores on GrabFood | Stores on Dine Out | |
|---|---|---|
| Rating Score (0 - 5) | 4.5 | 4.5 |
| Lifetime Rating Count | 500 | 50 |
| Store Completion Score (1 - 100) | 85 | NA |
| Total Safety Incidents (Monthly) | 0 | NA |
For stores on both GrabFood and Dine Out, the GrabFood criteria will apply.
\n*Grab 5-Star Eats is refreshed on a periodic basis, and the list of eligible merchants is subject to change at Grab’s discretion.
Why are some of my stores part of the programme, while other stores are not?
\nEach store is evaluated individually for Grab 5-Star Eats. This is to ensure that every store listed under the programme consistently delivers high-quality offerings. Rest assured, the list of stores will be continually updated and there will be ample opportunities for more stores to be included.
What should I do with the provided programme collateral that Grab delivered to my stores?
\nWe strongly encourage you to display the provided collateral to help customers recognise you as a Grab 5-Star Eat. We will also roll out mass awareness campaigns that will prompt consumers to look for participating stores, providing you with additional visibility and potential business.
Can I request for additional quantities of certain collateral?
\nCertainly! Simply fill up the form here.