{"content":"

As a GrabFood Merchant partner, you can easily update your menu or pricing using the GrabMerchant app. Whether you need to add, remove, or edit items, the process is straightforward.

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For more details on how to edit menu, click here.

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Guidelines on good photos/images\n

High-quality photos can attract consumers to purchase. Please review the tips below to achieve the best photo results.

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  1. The item you are photographing should be centered. Avoid placing it off to the sides.
  2. Use clear and sharp images. Avoid using photos that are too dark, overly bright, or blurry.
  3. Ensure there are no distracting text or emojis in the photo.
  4. Use photos with valid copyrights. Avoid using images with watermarks or those that infringe on external parties' rights.
  5. Ensure your photo does not contain inappropriate, offensive, or vulgar language.
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Menu/Catalogue Photo\n
 Photo TypeSampleRequirements

Menu/Catalogue photo

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This will appear as your menu/catalogue item photo.

\"MenuPhoto1.png\"
  • 1:1 aspect ratio
  • Minimum Resolution: 750x750
  • File Name: Use the menu/catalogue item name.
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Follow these guidelines when updating your menu/catalogue photo:

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  • Save the photo in JPG format with a resolution of 750x750 pixels.
  • Ensure the file size does not exceed 5MB.
  • Use food-related photos only, as consumers focus more on food images than logos.
  • If text or other images are included, they should not occupy more than 30% of the photo area.
  • Avoid grid format photos.
  • Do not display other brands or products in the photo.
List Photo
Photo TypeSampleRequirements

List photo

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The listing picture will appear as the main store photo on the GrabFood or Mart homepage.

\"ListPhoto1.png\"
  • 1:1 aspect ratio
  • Minimum Resolution: 750x750
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Follow these guidelines when updating your listing photo:

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  • Save the photo in JPG format with a resolution of 750x750 pixels.
  • Ensure the file size does not exceed 5MB.
  • Use food-related photos only, as consumers focus more on food images than logos.
  • If text or other images are included, they should not occupy more than 30% of the photo area.
  • Avoid grid format photos.
  • Do not display other brands or products in the photo.
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You can easily update your list image through the Grab Merchant app:

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  1. On the Grab Merchant app homepage, click Store tile.
  2. Click the Camera icon in the top-right corner.
  3. Select the List image photo.
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\"ListPhoto2.png\"\"ListPhoto3.png\"\"ListPhoto3.png\"
Store (banner) Photo
Photo TypeSampleRequirements

Store photo

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This is the banner photo, which appears at the top of the screen once consumers click into your store.

\"StorePhoto1.png\"
  • 9:5 aspect ratio
  • Resolution of at least 1350x750
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Do follow these guidelines when changing your Store photo:

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  • Save the photo in JPG format with a resolution of 1350x750 pixels.
  • Ensure the file size does not exceed 5MB.
  • If text or other images are included, they should not occupy more than 30% of the photo area.
  • Avoid grid format photos.
  • Do not display other brands or products in the photo.
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You can easily update your store/banner photo through the Grab Merchant app:

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  1. On the Grab Merchant app homepage, click Store tile.
  2. Click the Camera icon in the top-right corner.
  3. Select the Store image photo.
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\"StorePhoto2.png\"\"StorePhoto3.png\"\"StorePhoto4.png\"
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Please understand that all menu/catalogue update requests require internal review and approval by Grab. 

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Remarks:

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Need more help? If you encounter any issues or need further assistance, please reach out to our support team. We're here to help!

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