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Cuisine and dish labels make it easier for customers to find the type of food they’re looking for when browsing. While Dineout specific tags - Venue type, dining format, occasions, and special facilities make it easier for customers to find the ideal dining experience. These labels help your store stand out for what you’re best known for, attracting customers who are searching for your offerings.

Based on your menu and store, our system will recommend relevant cuisine tags and dish labels that you can choose from to best represent your store. Similarly, halal certification ensures that customers seeking halal options can confidently choose your store. While you can always choose any of the available Dine Out tags.

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Grab uses these labels to display your store on GrabFood and highlight a few of them on your store’s detail page in the Grab app.

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By tagging responsibly, you can build trust, prevent incorrect information, and create an inclusive dining experience for your customers.

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How to manage your store’s Halal status, cuisine/dish and Dine Out labels:

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1. On the Grab Merchant app, go to your store profile.

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2. Navigate to the Store experience & certification section.

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3. Update your store’s Halal status and cuisine/dish labels:

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4. Update your Dine Out store’s labels - venue type, dining format, occasions and facilities:

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📝Note: If you don’t see a label that fits your store, you can suggest new labels for our system to consider in future recommendations.

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Frequently Asked Questions:

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1. How can I update my halal certification during onboarding process?\n

During onboarding, accurately indicate if your store is recognised as a Halal establishment.

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2. What happens if my certificate is approved or rejected? \n
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3. What should I do if my certificate is nearing expiry?\n
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4. What should I do if my certificate expires? \n

Update it immediately to maintain your halal status on the platform. The steps in the notification will guide you through the process.

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