{"content":"

\n Panduan mengubah informasi toko di aplikasi GrabMerchant: akun bank, nama toko, nomor telepon dan email, atau alamat toko. Ikuti setiap langkahnya, penuhi setiap ketentuannya.\n

\n
\n Akun bank (Perubahan ke Superbank di sini)\n

\n Untuk ganti ke akun Superbank, ajukan hanya di sini.\n

\n

\n Pastikan Anda menggunakan akun bank lokal dengan mata uang rupiah untuk menghindari kendala penarikan dana. Berikut jenis perubahan dan dokumen yang diperlukan:\n

\n \n

\n Contoh pengisian surat pernyataan dapat dilihat pada link berikut:\n

\n \n

\n Dokumen harus jelas dan tidak buram. Proses membutuhkan waktu dua hari kerja setelah dokumen lengkap diterima.\n

\n

\n Lengkapi formulir di bawah.\n

\n

\n  \n \n \n \n \n

\n
\n
\n Nama toko\n

\n Untuk mengubah nama toko, isi formulir di bawah dengan lengkap dan lampirkan dokumen sesuai tipe merchant:\n

\n \n

\n Unduh template surat pernyataan melalui tautan di atas.\n

\n
\n
\n Nomor telepon & email\n

\n Anda dapat mengganti nomor telepon atau email toko melalui aplikasi GrabMerchant. Persiapkan dokumen seperti KTP penanggung jawab toko dan foto diri dengan KTP.\n

\n

\n Langkah-langkahnya:\n

\n \n

\n Pastikan dokumen dalam masa berlaku dan tidak buram.\n

\n

\n Jika belum bisa, silakan lengkapi formulir di akhir artikel ini.\n

\n
\n
\n Alamat toko (Video tutorial)\n

\n 👉 Tonton video ini dulu agar tidak keliru. Baru (hanya Pemilik atau Manajer yang bisa) isi formulir di akhir artikel ini. \n

\n

\n Panduan\n

\n

\n Pindah kurang dari 800 meter\n

\n \n

\n Tidak perlu hubungi Grab Support atau mengisi formulir untuk pindah kurang dari 800 meter. \n

\n
\n

\n Pindah lebih dari 800 meter (Hanya untuk Pemilik atau Manajer)\n

\n
\n \n
\n
\n

\n Catatan: Informasi Penanggung Jawab Toko bisa langsung diperbarui di aplikasi GrabMerchant. Baca selengkapnya di sini. \n

","hreflang":["id-id"],"relatedArticles":[],"form":{"afterSubmit":"get-back","template":[{"condition":"'{{update_type}}'.toLowerCase().includes('alamat')","content":"Nama pemilik toko: {{name}}
Nomor telepon toko: {{phone}}
Email toko: {{email}}
Nama toko/resto: {{address_store_name}}
Alamat lengkap toko/resto yang terdaftar di aplikasi: {{address_current_address}}
Alamat lengkap toko/resto baru yang ingin diajukan: {{address_new_address}}
Provinsi: {{address_province}}
Kotamadya/Kabupaten: {{address_city|cityName()}}
Kecamatan: {{address_district}}
Dusun/Kelurahan: {{address_subdistrict}}
Nomor gedung: {{address_store_number}}
Kode pos: {{address_postal_code}}
Patokan sekitar alamat baru: {{address_landmark}}
Mengapa Anda ingin ganti alamat?: {{address_description}}
Koordinat latitude, longitude alamat baru Anda: {{address_coordinates}}
{{address_agree}}"},{"condition":"'{{update_type}}'.toLowerCase().includes('nama')","content":"Nama pemilik toko: {{name}}
Nomor telepon toko: {{phone}}
Email toko: {{email}}
Alamat lengkap: {{name_address}}
Kota: {{name_city|cityName()}}
Nama baru merchant: {{name_new_merchant_name}}
Nama merchant lama: {{name_old_merchant_name}}
Mengapa Anda ingin mengganti nama merchant?: {{name_description}}"},{"condition":"'{{update_type}}'.toLowerCase().includes('telepon') && '{{contact_update_info}}'.toLowerCase().includes('nomor') && '{{contact_update_info}}'.toLowerCase().includes('transaksi') && '{{contact_update_info}}'.toLowerCase().includes('tagihan')","content":"Nama pemilik toko: {{name}}
Nomor telepon toko: {{phone}}
Email toko: {{email}}
Alamat lengkap: {{contact_address}}
Kota: {{contact_city|cityName()}}
Informasi apa yang ingin Anda perbarui?: {{contact_update_info}}
Nomor ponsel pemilik resto/toko yang diperbarui: {{contact_updated_phone}}
Apakah Anda bersesdia menerima informasi tentang campaign (promo, benefit, dan semacamnya) ke nomor ini?: {{contact_receive_campaign_info}}
Alamat email untuk pengiriman laporan transaksi: {{contact_updated_transaction_email}}
Alamat email untuk pengiriman tagihan resto/toko: {{contact_updated_invoice_email}}
{{agree}}"},{"condition":"'{{update_type}}'.toLowerCase().includes('telepon') && '{{contact_update_info}}'.toLowerCase().includes('nomor') && '{{contact_update_info}}'.toLowerCase().includes('transaksi')","content":"Nama pemilik toko: {{name}}
Nomor telepon toko: {{phone}}
Email toko: {{email}}
Alamat lengkap: {{contact_address}}
Kota: {{contact_city|cityName()}}
Informasi apa yang ingin Anda perbarui?: {{contact_update_info}}
Nomor ponsel pemilik resto/toko yang diperbarui: {{contact_updated_phone}}
Apakah Anda bersesdia menerima informasi tentang campaign (promo, benefit, dan semacamnya) ke nomor ini?: {{contact_receive_campaign_info}}
Alamat email untuk pengiriman laporan transaksi: {{contact_updated_transaction_email}}
{{agree}}"},{"condition":"'{{update_type}}'.toLowerCase().includes('telepon') && '{{contact_update_info}}'.toLowerCase().includes('nomor') && '{{contact_update_info}}'.toLowerCase().includes('tagihan')","content":"Nama pemilik toko: {{name}}
Nomor telepon toko: {{phone}}
Email toko: {{email}}
Alamat lengkap: {{contact_address}}
Kota: {{contact_city|cityName()}}
Informasi apa yang ingin Anda perbarui?: {{contact_update_info}}
Nomor ponsel pemilik resto/toko yang diperbarui: {{contact_updated_phone}}
Apakah Anda bersesdia menerima informasi tentang campaign (promo, benefit, dan semacamnya) ke nomor ini?: {{contact_receive_campaign_info}}
Alamat email untuk pengiriman tagihan resto/toko: {{contact_updated_invoice_email}}
{{agree}}"},{"condition":"'{{update_type}}'.toLowerCase().includes('telepon') && '{{contact_update_info}}'.toLowerCase().includes('transaksi') && '{{contact_update_info}}'.toLowerCase().includes('tagihan')","content":"Nama pemilik toko: {{name}}
Nomor telepon toko: {{phone}}
Email toko: {{email}}
Alamat lengkap: {{contact_address}}
Kota: {{contact_city|cityName()}}
Informasi apa yang ingin Anda perbarui?: {{contact_update_info}}
Alamat email untuk pengiriman laporan transaksi: {{contact_updated_transaction_email}}
Alamat email untuk pengiriman tagihan resto/toko: {{contact_updated_invoice_email}}
{{agree}}"},{"condition":"'{{update_type}}'.toLowerCase().includes('telepon') && '{{contact_update_info}}'.toLowerCase().includes('nomor')","content":"Nama pemilik toko: {{name}}
Nomor telepon toko: {{phone}}
Email toko: {{email}}
Alamat lengkap: {{contact_address}}
Kota: {{contact_city|cityName()}}
Informasi apa yang ingin Anda perbarui?: {{contact_update_info}}
Nomor ponsel pemilik resto/toko yang diperbarui: {{contact_updated_phone}}
Apakah Anda bersesdia menerima informasi tentang campaign (promo, benefit, dan semacamnya) ke nomor ini?: {{contact_receive_campaign_info}}
{{agree}}"},{"condition":"'{{update_type}}'.toLowerCase().includes('telepon') && '{{contact_update_info}}'.toLowerCase().includes('transaksi')","content":"Nama pemilik toko: {{name}}
Nomor telepon toko: {{phone}}
Email toko: {{email}}
Alamat lengkap: {{contact_address}}
Kota: {{contact_city|cityName()}}
Informasi apa yang ingin Anda perbarui?: {{contact_update_info}}
Alamat email untuk pengiriman laporan transaksi: {{contact_updated_transaction_email}}
{{agree}}"},{"condition":"'{{update_type}}'.toLowerCase().includes('telepon')","content":"Nama pemilik toko: {{name}}
Nomor telepon toko: {{phone}}
Email toko: {{email}}
Alamat lengkap: {{contact_address}}
Kota: {{contact_city|cityName()}}
Informasi apa yang ingin Anda perbarui?: {{contact_update_info}}
Alamat email untuk pengiriman tagihan resto/toko: {{contact_updated_invoice_email}}
{{agree}}"},{"condition":"'{{update_type}}'.toLowerCase().includes('info') && '{{info_current_bank}}.toLowerCase().includes('lainnya') && '{{info_new_bank}}'.toLowerCase().includes('lainnya')","content":"Nama pemilik toko: {{name}}
Nomor telepon toko: {{phone}}
Email toko: {{email}}
Alamat lengkap: {{info_address}}
Kota: {{info_city|cityName()}}
Tipe kepemilikan toko/restoran: {{info_change}}
Pemilik rekening baru merupakan pemilik dari toko/restoran: {{info_is_store_owner_account}}
Bank saat ini: {{info_current_bank_other_name}}
Nomor rekening saat ini: {{info_current_bank_account}}
Nama pemilik rekening saat ini: {{info_current_bank_owner}}
Nama bank baru: {{info_new_bank_other_name}}
Nomor rekening baru: {{info_new_bank_account}}
Nama pemilik rekening yang baru: {{info_new_bank_owner}}
Mengapa Anda ingin mengganti informasi akun bank: {{info_description}}"},{"condition":"'{{update_type}}'.toLowerCase().includes('info') && '{{info_current_bank}}.toLowerCase().includes('lainnya')","content":"Nama pemilik toko: {{name}}
Nomor telepon toko: {{phone}}
Email toko: {{email}}
Alamat lengkap: {{info_address}}
Kota: {{info_city|cityName()}}
Tipe kepemilikan toko/restoran: {{info_change}}
Pemilik rekening baru merupakan pemilik dari toko/restoran: {{info_is_store_owner_account}}
Bank saat ini: {{info_current_bank_other_name}}
Nomor rekening saat ini: {{info_current_bank_account}}
Nama pemilik rekening saat ini: {{info_current_bank_owner}}
Nama bank baru: {{info_new_bank}}
Nomor rekening baru: {{info_new_bank_account}}
Nama pemilik rekening yang baru: {{info_new_bank_owner}}
Mengapa Anda ingin mengganti informasi akun bank: {{info_description}}"},{"condition":"'{{update_type}}'.toLowerCase().includes('info') && '{{info_new_bank}}'.toLowerCase().includes('lainnya')","content":"Nama pemilik toko: {{name}}
Nomor telepon toko: {{phone}}
Email toko: {{email}}
Alamat lengkap: {{info_address}}
Kota: {{info_city|cityName()}}
Tipe kepemilikan toko/restoran: {{info_change}}
Pemilik rekening baru merupakan pemilik dari toko/restoran: {{info_is_store_owner_account}}
Bank saat ini: {{info_current_bank}}
Nomor rekening saat ini: {{info_current_bank_account}}
Nama pemilik rekening saat ini: {{info_current_bank_owner}}
Nama bank baru: {{info_new_bank_other_name}}
Nomor rekening baru: {{info_new_bank_account}}
Nama pemilik rekening yang baru: {{info_new_bank_owner}}
Mengapa Anda ingin mengganti informasi akun bank: {{info_description}}"},{"condition":"'{{update_type}}'.toLowerCase().includes('info')","content":"Nama pemilik toko: {{name}}
Nomor telepon toko: {{phone}}
Email toko: {{email}}
Alamat lengkap: {{info_address}}
Kota: {{info_city|cityName()}}
Tipe kepemilikan toko/restoran: {{info_change}}
Pemilik rekening baru merupakan pemilik dari toko/restoran: {{info_is_store_owner_account}}
Bank saat ini: {{info_current_bank}}
Nomor rekening saat ini: {{info_current_bank_account}}
Nama pemilik rekening saat ini: {{info_current_bank_owner}}
Nama bank baru: {{info_new_bank}}
Nomor rekening baru: {{info_new_bank_account}}
Nama pemilik rekening yang baru: {{info_new_bank_owner}}
Mengapa Anda ingin mengganti informasi akun bank: {{info_description}}"}],"items":[{"type":"preset","presetName":"user-profile-owner"},{"name":"update_type","type":"select","placeholder":"Pilih kategori kendala","validations":{"required":true},"options":["Ubah alamat toko/restoran","Ubah nama toko/restoran","Ubah nomor telepon dan email toko/restoran","Ubah info rekening toko/restoran"],"hideCondition":"'{{grabUser.mexProfile.role}}'.toLowerCase().includes('cashier')"},{"name":"update_type","type":"select","placeholder":"Pilih kategori kendala","validations":{"required":true},"options":["Ubah alamat toko/restoran","Ubah nama toko/restoran","Ubah nomor telepon dan email toko/restoran"],"hideCondition":"!'{{grabUser.mexProfile.role}}'.toLowerCase().includes('cashier')"},{"name":"address_distance","type":"select","placeholder":"Perubahan di bawah 800 meter akan ditolak. Jarak pindah toko/resto Anda?","validations":{"required":true},"options":["Di atas 800 meter","Di bawah 800 meter (Ajukan di aplikasi)"],"triggers":[{"type":"modal","condition":"'{{address_distance}}'.toLowerCase().includes('bawah')","title":"Important note","content":"Untuk perubahan alamat kurang dari 800 meter, lakukan langsung di menu Profile aplikasi GrabMerchant."}],"hideCondition":"'{{update_type}}' === '' || !('{{update_type}}'.toLowerCase().includes('alamat'))"},{"name":"address_store_name","type":"input","placeholder":"Nama toko/resto","defaultValue":"{{grabUser.mexProfile.storeName}}","validations":{"required":true},"hideCondition":"('{{update_type}}' === '' || !('{{update_type}}'.toLowerCase().includes('alamat'))) || ('{{address_distance}}' === '' || !('{{address_distance}}'.toLowerCase().includes('atas')))"},{"name":"address_current_address","type":"textarea","placeholder":"Alamat lengkap toko/resto yang terdaftar di aplikasi","validations":{"required":true,"minLength":35,"maxLength":1500},"subText":{"left":"min. 35 karakter","right":"{{$value.length}} / 1500 karakter"},"hideCondition":"('{{update_type}}' === '' || !('{{update_type}}'.toLowerCase().includes('alamat'))) || ('{{address_distance}}' === '' || !('{{address_distance}}'.toLowerCase().includes('atas')))"},{"name":"address_new_address","type":"textarea","placeholder":"Alamat lengkap toko/resto baru yang ingin diajukan","validations":{"required":true,"minLength":35,"maxLength":1500},"subText":{"left":"min. 35 karakter","right":"{{$value.length}} / 1500 karakter"},"hideCondition":"('{{update_type}}' === '' || !('{{update_type}}'.toLowerCase().includes('alamat'))) || ('{{address_distance}}' === '' || !('{{address_distance}}'.toLowerCase().includes('atas')))"},{"name":"address_province","type":"input","placeholder":"Provinsi","validations":{"required":true},"hideCondition":"('{{update_type}}' === '' || !('{{update_type}}'.toLowerCase().includes('alamat'))) || ('{{address_distance}}' === '' || !('{{address_distance}}'.toLowerCase().includes('atas')))"},{"name":"address_city","type":"city-select","placeholder":"Kotamadya/Kabupaten","validations":{"required":true},"hideCondition":"('{{update_type}}' === '' || !('{{update_type}}'.toLowerCase().includes('alamat'))) || ('{{address_distance}}' === '' || !('{{address_distance}}'.toLowerCase().includes('atas')))"},{"name":"address_district","type":"input","placeholder":"Kecamatan","validations":{"required":true},"hideCondition":"('{{update_type}}' === '' || !('{{update_type}}'.toLowerCase().includes('alamat'))) || ('{{address_distance}}' === '' || !('{{address_distance}}'.toLowerCase().includes('atas')))"},{"name":"address_subdistrict","type":"input","placeholder":"Dusun/Kelurahan","validations":{"required":true},"hideCondition":"('{{update_type}}' === '' || !('{{update_type}}'.toLowerCase().includes('alamat'))) || ('{{address_distance}}' === '' || !('{{address_distance}}'.toLowerCase().includes('atas')))"},{"name":"address_store_number","type":"input","placeholder":"Nomor gedung","validations":{"required":false},"hideCondition":"('{{update_type}}' === '' || !('{{update_type}}'.toLowerCase().includes('alamat'))) || ('{{address_distance}}' === '' || !('{{address_distance}}'.toLowerCase().includes('atas')))"},{"name":"address_postal_code","type":"input-number","placeholder":"Kode pos","validations":{"required":true},"hideCondition":"('{{update_type}}' === '' || !('{{update_type}}'.toLowerCase().includes('alamat'))) || ('{{address_distance}}' === '' || !('{{address_distance}}'.toLowerCase().includes('atas')))"},{"name":"address_landmark","type":"input","placeholder":"Patokan sekitar alamat baru","validations":{"required":true},"hideCondition":"('{{update_type}}' === '' || !('{{update_type}}'.toLowerCase().includes('alamat'))) || ('{{address_distance}}' === '' || !('{{address_distance}}'.toLowerCase().includes('atas')))"},{"name":"address_description","type":"textarea","placeholder":"Mengapa Anda ingin ganti alamat?","validations":{"required":true,"minLength":35,"maxLength":1500},"subText":{"left":"min. 35 karakter","right":"{{$value.length}} / 1500 karakter"},"hideCondition":"('{{update_type}}' === '' || !('{{update_type}}'.toLowerCase().includes('alamat'))) || ('{{address_distance}}' === '' || !('{{address_distance}}'.toLowerCase().includes('atas')))"},{"name":"address_coordinates","type":"input","placeholder":"Koordinat latitude, longitude alamat baru Anda","validations":{"required":true},"subText":{"left":"Silakan isi titik koordinat alamat baru resto Anda. Contoh: -6.534961, 107.446143"},"hideCondition":"('{{update_type}}' === '' || !('{{update_type}}'.toLowerCase().includes('alamat'))) || ('{{address_distance}}' === '' || !('{{address_distance}}'.toLowerCase().includes('atas')))"},{"name":"address-coordinates_upload","type":"upload","placeholder":"Upload titik koordinat resto/toko","fileTypes":"image/*, pdf/*","multiple":false,"validations":{"required":true},"subText":{"left":"Lihat panduan mendapatkan titik koordinat resto/toko di atas."},"hideCondition":"('{{update_type}}' === '' || !('{{update_type}}'.toLowerCase().includes('alamat'))) || ('{{address_distance}}' === '' || !('{{address_distance}}'.toLowerCase().includes('atas')))"},{"name":"address_agree","type":"checkbox","validations":{"required":true},"options":["Saya menyatakan bahwa info alamat dan titik koordinat restoran baru saya valid dan benar."],"hideCondition":"('{{update_type}}' === '' || !('{{update_type}}'.toLowerCase().includes('alamat'))) || ('{{address_distance}}' === '' || !('{{address_distance}}'.toLowerCase().includes('atas')))"},{"name":"name_address","type":"textarea","placeholder":"Alamat lengkap","validations":{"required":true,"minLength":35,"maxLength":1500},"subText":{"left":"min. 35 karakter","right":"{{$value.length}} / 1500 karakter"},"hideCondition":"'{{update_type}}' === '' || !('{{update_type}}'.toLowerCase().includes('nama'))"},{"name":"name_city","type":"city-select","placeholder":"Pilih kota","validations":{"required":true},"hideCondition":"'{{update_type}}' === '' || !('{{update_type}}'.toLowerCase().includes('nama'))"},{"name":"name_new_merchant_name","type":"input","placeholder":"Nama baru merchant","validations":{"required":true},"hideCondition":"'{{update_type}}' === '' || !('{{update_type}}'.toLowerCase().includes('nama'))"},{"name":"name_old_merchant_name","type":"input","placeholder":"Nama merchant lama","validations":{"required":true},"hideCondition":"'{{update_type}}' === '' || !('{{update_type}}'.toLowerCase().includes('nama'))"},{"name":"name_description","type":"textarea","placeholder":"Mengapa Anda ingin mengganti nama merchant?","validations":{"required":true,"minLength":35,"maxLength":1500},"subText":{"left":"min. 35 karakter","right":"{{$value.length}} / 1500 karakter"},"hideCondition":"'{{update_type}}' === '' || !('{{update_type}}'.toLowerCase().includes('nama'))"},{"name":"contact_address","type":"textarea","placeholder":"Alamat lengkap","validations":{"required":true,"minLength":35,"maxLength":1500},"subText":{"left":"min. 35 karakter","right":"{{$value.length}} / 1500 karakter"},"hideCondition":"'{{update_type}}' === '' || !('{{update_type}}'.toLowerCase().includes('telepon'))"},{"name":"contact_city","type":"city-select","placeholder":"Pilih kota","validations":{"required":true},"hideCondition":"'{{update_type}}' === '' || !('{{update_type}}'.toLowerCase().includes('telepon'))"},{"name":"contact_update_info","type":"multi-select","placeholder":"Informasi apa yang ingin Anda perbarui?","validations":{"required":true},"options":["Nomor ponsel pemilik resto/toko","Alamat email untuk pengiriman laporan transaksi","Alamat email untuk pengiriman tagihan resto/toko"],"hideCondition":"'{{update_type}}' === '' || !('{{update_type}}'.toLowerCase().includes('telepon'))"},{"name":"contact_updated_phone","type":"input-number","placeholder":"Nomor ponsel pemilik resto/toko yang diperbarui","validations":{"required":true},"hideCondition":"('{{update_type}}' === '' || !('{{update_type}}'.toLowerCase().includes('telepon'))) || ('{{contact_update_info}}' === '' || !('{{contact_update_info}}'.toLowerCase().includes('nomor')))"},{"name":"contact_receive_campaign_info","type":"radio-group","label":"Apakah Anda bersesdia menerima informasi tentang campaign (promo, benefit, dan semacamnya) ke nomor ini?","placeholder":"Apakah Anda bersesdia menerima informasi tentang campaign (promo, benefit, dan semacamnya) ke nomor ini?","validations":{"required":true},"values":[{"display":"Ya","value":"Ya"},{"display":"Tidak","value":"Tidak"}],"hideCondition":"('{{update_type}}' === '' || !('{{update_type}}'.toLowerCase().includes('telepon'))) || ('{{contact_update_info}}' === '' || !('{{contact_update_info}}'.toLowerCase().includes('nomor')))"},{"name":"contact_updated_transaction_email","type":"input-email","placeholder":"Alamat email untuk pengiriman laporan transaksi","validations":{"required":true},"hideCondition":"('{{update_type}}' === '' || !('{{update_type}}'.toLowerCase().includes('telepon'))) || ('{{contact_update_info}}' === '' || !('{{contact_update_info}}'.toLowerCase().includes('transaksi')))"},{"name":"contact_updated_invoice_email","type":"input-email","placeholder":"Alamat email untuk pengiriman tagihan resto/toko","validations":{"required":true},"hideCondition":"('{{update_type}}' === '' || !('{{update_type}}'.toLowerCase().includes('telepon'))) || ('{{contact_update_info}}' === '' || !('{{contact_update_info}}'.toLowerCase().includes('tagihan')))"},{"name":"contact_selfie-upload","type":"upload","placeholder":"Upload foto diri tampak depan dengan memegang KTP","fileTypes":"image/*, pdf/*","multiple":false,"validations":{"required":true},"hideCondition":"'{{update_type}}' === '' || !('{{update_type}}'.toLowerCase().includes('telepon'))"},{"name":"contact_contract-upload","type":"upload","placeholder":"Upload KTP penanggung jawab toko","fileTypes":"image/*, pdf/*","multiple":false,"validations":{"required":true},"hideCondition":"'{{update_type}}' === '' || !('{{update_type}}'.toLowerCase().includes('telepon'))"},{"name":"contact_agree","type":"checkbox","validations":{"required":true},"options":["Saya menyatakan bahwa informasi yang saya berikan di formulir ini adalah valid dan benar."],"hideCondition":"'{{update_type}}' === '' || !('{{update_type}}'.toLowerCase().includes('telepon'))"},{"name":"info_address","type":"textarea","placeholder":"Alamat lengkap","validations":{"required":true,"minLength":35,"maxLength":1500},"subText":{"left":"min. 35 karakter","right":"{{$value.length}} / 1500 karakter"},"hideCondition":"'{{update_type}}' === '' || !('{{update_type}}'.toLowerCase().includes('info'))"},{"name":"info_city","type":"city-select","placeholder":"Pilih kota","validations":{"required":true},"hideCondition":"'{{update_type}}' === '' || !('{{update_type}}'.toLowerCase().includes('info'))"},{"name":"info_change","type":"select","placeholder":"Tipe kepemilikan toko/restoran","validations":{"required":true},"options":["Perorangan / Individual","Perseroan / Entitas Legal"],"hideCondition":"'{{update_type}}' === '' || !('{{update_type}}'.toLowerCase().includes('info'))"},{"name":"info_is_store_owner_account","type":"select","placeholder":"Pemilik rekening baru merupakan pemilik dari toko/restoran","validations":{"required":true},"options":["Ya, pemilik toko/restoran adalah pemilik rekening baru","Tidak, pemilik toko/restoran bukan pemilik rekening baru"],"hideCondition":"'{{update_type}}' === '' || !('{{update_type}}'.toLowerCase().includes('info'))"},{"name":"info_current_bank","type":"select","placeholder":"Bank saat ini","validations":{"required":true},"options":["Bank Artha Graha","Bank BCA","Bank Bengkulu","Bank BPD Aceh","Bank BPD Sulteng","Bank Danamon","Bank DBS","Bank DKI","Bank Hana","Bank Jambi","Bank Jateng","Bank Jatim","Bank Jawa Barat","Bank Kalsel","Bank Kalteng","Bank Kaltim","Bank Lampung","Bank Mandiri","Bank Mayapada","Bank Mega","Bank Muamalat","Bank Nagari","Bank NTB","Bank NTT","Bank Panin","Bank Pembangunan Daerah Kalimantan Timur","Bank Permata","Bank Riau Kepri","Bank Sinarmas","Bank Sultra","Bank Sulut","Bank Sumsel Babel","Bank UOB","Bank Woori Saudara Indonesia","BCA Syariah","BNI","BNI Syariah","BPD Bali","BPD Banten","BPD DIY","BPD Kalbar","BPD Sulselbar","BPD Sumut","BRI","BRI Syariah","BTN","BTPN","Bukopin","CIMB Niaga","Mandiri Syariah","MayBank","Nobu Bank","OCBC","Permata Bank","PT. Bank Bumi Arta Tbk","PT. Bank Maluku Malut","PT. Bank Mega Syariah","PT. Bank Victoria Internasional Tbk","Standard Chartered Bank","Superbank","Lainnya"],"hideCondition":"'{{update_type}}' === '' || !('{{update_type}}'.toLowerCase().includes('info'))"},{"name":"info_current_bank_other_name","type":"input","placeholder":"Bank saat ini (Lainnya)","validations":{"required":true},"hideCondition":"('{{update_type}}' === '' || !('{{update_type}}'.toLowerCase().includes('info'))) || ('{{info_current_bank}}' === '' || !('{{info_current_bank}}'.toLowerCase().includes('lainnya')))"},{"name":"info_current_bank_account","type":"input-number","placeholder":"Nomor rekening saat ini","validations":{"required":true},"hideCondition":"'{{update_type}}' === '' || !('{{update_type}}'.toLowerCase().includes('info'))"},{"name":"info_current_bank_owner","type":"input","placeholder":"Nama pemilik rekening saat ini","validations":{"required":true},"hideCondition":"'{{update_type}}' === '' || !('{{update_type}}'.toLowerCase().includes('info'))"},{"name":"info_new_bank","type":"select","placeholder":"Nama bank baru","validations":{"required":true},"options":["Bank Artha Graha","Bank BCA","Bank Bengkulu","Bank BPD Aceh","Bank BPD Sulteng","Bank Danamon","Bank DBS","Bank DKI","Bank Hana","Bank Jambi","Bank Jateng","Bank Jatim","Bank Jawa Barat","Bank Kalsel","Bank Kalteng","Bank Kaltim","Bank Lampung","Bank Mandiri","Bank Mayapada","Bank Mega","Bank Muamalat","Bank Nagari","Bank NTB","Bank NTT","Bank Panin","Bank Pembangunan Daerah Kalimantan Timur","Bank Permata","Bank Riau Kepri","Bank Sinarmas","Bank Sultra","Bank Sulut","Bank Sumsel Babel","Bank UOB","Bank Woori Saudara Indonesia","BCA Syariah","BNI","BNI Syariah","BPD Bali","BPD Banten","BPD DIY","BPD Kalbar","BPD Sulselbar","BPD Sumut","BRI","BRI Syariah","BTN","BTPN","Bukopin","CIMB Niaga","Mandiri Syariah","MayBank","Nobu Bank","OCBC","Permata Bank","PT. Bank Bumi Arta Tbk","PT. Bank Maluku Malut","PT. Bank Mega Syariah","PT. Bank Victoria Internasional Tbk","Standard Chartered Bank","Lainnya"],"hideCondition":"'{{update_type}}' === '' || !('{{update_type}}'.toLowerCase().includes('info'))"},{"name":"info_new_bank_other_name","type":"input","placeholder":"Nama bank baru (Lainnya)","validations":{"required":true},"hideCondition":"('{{update_type}}' === '' || !('{{update_type}}'.toLowerCase().includes('info'))) || ('{{info_new_bank}}' === '' || !('{{info_new_bank}}'.toLowerCase().includes('lainnya')))"},{"name":"info_new_bank_account","type":"input-number","placeholder":"Nomor rekening baru","validations":{"required":true},"hideCondition":"'{{update_type}}' === '' || !('{{update_type}}'.toLowerCase().includes('info'))"},{"name":"info_new_bank_owner","type":"input","placeholder":"Nama pemilik rekening yang baru","validations":{"required":true},"hideCondition":"'{{update_type}}' === '' || !('{{update_type}}'.toLowerCase().includes('info'))"},{"name":"info_description","type":"textarea","placeholder":"Mengapa Anda ingin mengganti informasi akun bank?","validations":{"required":true,"minLength":35,"maxLength":1500},"subText":{"left":"min. 35 karakter","right":"{{$value.length}} / 1500 karakter"},"hideCondition":"'{{update_type}}' === '' || !('{{update_type}}'.toLowerCase().includes('info'))"},{"name":"info_ktp-upload","type":"upload","placeholder":"Foto KTP","fileTypes":"image/*, .pdf","multiple":false,"validations":{"required":true},"hideCondition":"('{{update_type}}' === '' || !('{{update_type}}'.toLowerCase().includes('info'))) || !('{{info_change}}'.toLowerCase().includes('perorangan'))"},{"name":"info_ktp-selfie-upload","type":"upload","placeholder":"Foto selfie dengan KTP","fileTypes":"image/*, .pdf","multiple":false,"validations":{"required":true},"hideCondition":"('{{update_type}}' === '' || !('{{update_type}}'.toLowerCase().includes('info'))) || !('{{info_change}}'.toLowerCase().includes('perorangan'))"},{"name":"info_old-bank-book-upload","type":"upload","placeholder":"Foto halaman depan buku rekening lama","fileTypes":"image/*, .pdf","multiple":false,"validations":{"required":true},"hideCondition":"('{{update_type}}' === '' || !('{{update_type}}'.toLowerCase().includes('info'))) || !('{{info_change}}'.toLowerCase().includes('perorangan'))"},{"name":"info_new-bank-book-upload","type":"upload","placeholder":"Foto halaman depan buku rekening baru","fileTypes":"image/*, .pdf","multiple":false,"validations":{"required":true},"hideCondition":"('{{update_type}}' === '' || !('{{update_type}}'.toLowerCase().includes('info'))) || ('{{info_change}}' === '')"},{"name":"info_old-account-selfie-book-upload","type":"upload","placeholder":"Foto selfie dengan buku rekening lama","fileTypes":"image/*, .pdf","multiple":false,"validations":{"required":true},"hideCondition":"('{{update_type}}' === '' || !('{{update_type}}'.toLowerCase().includes('info'))) || !('{{info_change}}'.toLowerCase().includes('perorangan'))"},{"name":"info_new-account-selfie-book-upload","type":"upload","placeholder":"Foto selfie dengan buku rekening baru","fileTypes":"image/*, .pdf","multiple":false,"validations":{"required":true},"hideCondition":"('{{update_type}}' === '' || !('{{update_type}}'.toLowerCase().includes('info'))) || !('{{info_change}}'.toLowerCase().includes('perorangan'))"},{"name":"info_authority-upload","type":"upload","placeholder":"Surat pernyataan","fileTypes":"image/*, .pdf","multiple":false,"validations":{"required":true},"subText":{"left":"Unggah Surat Pernyataan sesuai format yang diminta."},"hideCondition":"('{{update_type}}' === '' || !('{{update_type}}'.toLowerCase().includes('info'))) || (!('{{info_is_store_owner_account}}'.toLowerCase().includes('tidak')) && !('{{info_change}}'.toLowerCase().includes('perseroan')))"},{"name":"info_npwp-upload","type":"upload","placeholder":"Foto NPWP perusahaan","fileTypes":"image/*, .pdf","multiple":false,"validations":{"required":true},"hideCondition":"('{{update_type}}' === '' || !('{{update_type}}'.toLowerCase().includes('info'))) || !('{{info_change}}'.toLowerCase().includes('perseroan'))"},{"name":"info_estimated-value-upload","type":"upload","placeholder":"Akta perusahaan / Akta Perubahan Anggaran Dasar Terkini / Akta Notaris Pengangkatan Direktur","fileTypes":"image/*, .pdf","multiple":false,"validations":{"required":true},"hideCondition":"('{{update_type}}' === '' || !('{{update_type}}'.toLowerCase().includes('info'))) || !('{{info_change}}'.toLowerCase().includes('perseroan'))"},{"name":"name_letter-upload","type":"upload","placeholder":"Lampirkan surat pernyataan pengubahan nama","fileTypes":"image/*, pdf/*","multiple":true,"validations":{"required":true},"subText":{"left":"Upload surat pernyataan pengubahan nama yang telah diisi dengan lengkap"},"hideCondition":"'{{update_type}}' === '' || !('{{update_type}}'.toLowerCase().includes('nama'))"},{"name":"name_contract-upload","type":"upload","placeholder":"Lampirkan akta perusahaan atau dokumen legalitas lainnya","fileTypes":"image/*, pdf/*","multiple":false,"validations":{"required":false},"subText":{"left":"Khusus tipe merchant perseroan/berbadan hukum"},"hideCondition":"'{{update_type}}' === '' || !('{{update_type}}'.toLowerCase().includes('nama'))"},{"name":"info_acknowledge","type":"checkbox","validations":{"required":false},"options":["Saya adalah pemilik akun toko dan pihak yang berwenang untuk mewakili toko secara sah. Dalam hal ini, saya menyatakan dan menjamin bahwa saya memiliki kewenangan yang sah berdasarkan hukum untuk mengajukan permohonan perubahan rincian nomor rekening bank akun toko. Selanjutnya, saya menyatakan dan menjamin bahwa semua informasi yang diberikan terkait permohonan perubahan rincian nomor rekening bank toko adalah benar. Jika terbukti bahwa saya tidak memiliki kewenangan sah untuk mewakili toko dan/atau terdapat tuntutan dari pihak ketiga manapun sebagai akibat dari permohonan saya untuk perubahan rincian nomor rekening bank akun toko, dengan ini saya menyatakan dan menjamin untuk membebaskan Grab dari segala tuntutan pihak ketiga tersebut serta segala konsekuensi hukum yang mungkin timbul."],"hideCondition":"'{{update_type}}' === '' || !('{{update_type}}'.toLowerCase().includes('info'))"},{"name":"agree_lc","type":"checkbox","validations":{"required":false},"options":["Untuk mendapatkan bantuan lebih cepat melalui LiveChat, centang kotak setelah Anda menyiapkan dokumen persyaratan wajibnya."],"hideCondition":"'{{update_type}}' === '' || '{{update_type}}'.toLowerCase().includes('info')"},{"type":"preset","presetName":"data_privacy_general_consent"},{"name":"submit","type":"submit","label":"Kirim","disableCondition":"'{{update_type}}'.toLowerCase().includes('alamat') && '{{address_distance}}'.toLowerCase().includes('bawah')"},{"name":"mc_chat_with_support","type":"mc_chat_with_support","label":"Chat Kami","hideCondition":"'{{agree_lc}}' === ''","config":{"priority":"PRIORITY_HIGH","disposition":"","issueType":"BPO-ID-BH-Food-MEX-TLP-FoodExperience","tags":["id","id_chat","id_bpo_mex_food_experience","grabfood","merchant","max","hc_id_360045583171"]}}]}}